Return & Exchanges
Refund amounts for all returns for merchandise and firearms will be determined by DS Arms after a final evaluation of the returned goods.
All FIREARMS being shipped to DS Arms for either gunsmith work or warranty inspection or any other merchandise MUST have a Return Merchandise Authorization (RMA) number, established by phone by calling us at (847) 277-7258, before sending the merchandise back. You can use our RMA form found on our site HERE to return/exchange parts & accessories ONLY
You have to request from us an UPS label to be sent to you via email or mail to send to us firearms for warranty inspection. If you ship a firearm to DS Arms without setting up a RMA or receiving a UPS label from DS Arms you will not be refunded for your shipping costs.
DS Arms does not refund any return shipping fees for merchandise or firearms.
DS Arms reserves the right to confirm what IS and what is NOT warranty work. If a firearm is sent in for warranty inspection and it is found that the issues are not due to material or manufacture defect a customer service representative will contact you to go over options
8:30am to 5:00 pm CST - Monday through Friday